Visitor FAQ

  • Who can attend? (Conditions of Entry)

    Decor + Design is a Free Trade Only Event. Entry is restricted to bona fide members of the furniture & soft furnishings industry and over the age of 16. These include Retailers, Designers, Decorators, Architects and relevant buyers from Hotels, Restaurants, Healthcare, Aged Care, Government, Educators, Real Estate & Building and Construction.

    Business ID may be required upon entry e.g. Business card, letterhead, pay slip or company documentation containing your company ABN (this could be a company bill, company order or company registration certificate). You may also be asked for personal identification such as a driver’s license to substantiate your identification. All visitors must be able to provide proof they either work or operate the company used in registration.

    Those not involved in the furniture & soft furnishings industry will not be admitted. Selling or promotion of products/services to exhibitors is not permitted. Students can attend but will not be registered. Visitors failing to abide may be asked to leave the venue.
    The Organiser reserves the right at their discretion to deny or withdraw access to non-approved persons.

    Non-exhibiting manufacturers, distributors and/or suppliers in the furniture & furnishings industry are limited to a maximum of six (6) staff to register and attend Decor + Design. If you wish to request additional staff, please email

  • How much does it cost to attend?

    Once registered as a bona fide trade visitor, attendance is free. Tickets must be purchased for entrance to Australian House & Garden International Seminar Series.

  • Do I need to register for the show?

    Yes all trade visitors must register.

    Alternatively you can register onsite when you arrive, however to avoid queues, we recommend you pre-register. This will also ensure you receive approval prior to attending & receive registration confirmation for easy entry.

    NOTE: When registering, full company details must be entered ie: company address, not personal address. All required fields must be completed in full, failing to provide full details may determine registration approval.

  • What happens when I register?

    Please note: Your visitor access card will not be posted – All visitor access cards will need to be collected from the onsite registration at the event.

    – Subject to approval email will be sent to you so you know your registration has been processed

    – We the organiser will then confirm or decline your booking with an approved or declined email confirmation. Estimated time on approval is within the week

    Please note your registration must be approved by the organiser before your booking is confirmed.

    All emails will be sent to you from

    As explained above you will first receive an email explaining this. Another email will follow explaining if your registration has been approved, there is no estimated time on when this will be received although you should receive a further email within the week depending on when you register. If approved you will then receive your e-ticket, all emails will be sent to you from Please print your e-ticket and bring it to the show to collect your badge.

    Business ID is required onsite

    Note that the Organiser reserves the right to cancel invalid registrations to ensure that entry is limited to bona fide trade visitors.

    IMPORTANT INFORMATION Visitor Access Cards from previous years are not valid.

  • Can I check or update my registration details?

    You can update your registration details by phoning the visitor hotline 02 9212 4108

    Alternatively, your registration details can be altered when you arrive at the trade show at the on-site registration desk located near the entrance. You won’t need to complete another registration form, simply present your business identification at the counter.

  • How do I book in for seminars if I've already registered?

    Please phone the visitor hotline on 02 9212 4108 to book seminar tickets, or login via this page with the registration number that was emailed with your confirmation.

    Seminar tickets can also be purchased onsite. To avoid disappointment we recommend pre-booking.

  • I can't attend a seminar, can my seminar ticket be refunded?

    Seminars are non-refundable. For all seminar enquiries please contact the visitor hotline: 02 9212 4108

  • How do I delete my registration?

    Please call our visitor hotline on 02 9212 4108

  • How do I register a colleague?

    Colleagues will need to register individually via the registration page online

  • Can I still attend if I have not registered before arriving?

    Yes, you are welcome to register at the onsite registration counter at the entrance. However we recommend pre-registering to save you time. All registrations will require business identification.

  • Can students attend?

    Final year Tertiary or TAFE students currently enrolled in a relevant course may attend the Expo on Saturday 20th July and Sunday 21st July provided they have an appropriate student identification card.

    Any groups larger than 6 students must apply in writing to the organiser for approval. Details must include institution, course, number of students and preferred attendance time. Email:

    Please note that students must not register to attend, but simply present their student identification at the registration desk located at the entrance. Student badges are issued onsite from the registration desk. No student badges are available prior to the event. Any students who register to attend will have their registration declined.

  • Can I bring my family or guests to have a look?

    Sorry, this is strictly a trade only event.

  • Is there a cloak room onsite?

    Yes, there is a cloakroom onsite, located in the concourse.

  • Will there be any special events/features?

    Yes there will be a range of events/ features designed to inform and entertain you. Visit the attractions page for further details.

  • How many exhibitors are there, who is exhibiting?

    There will be 350+ exhibitors under one roof showcasing the latest furniture and furnishing products. Click here to see our full list of exhibitors

  • How do I get to the venue?

    There are a number of travel options to get you to and from the venue. Click here to find further details about getting to the venue.

  • Is there free parking?

    Unfortunately there is no free parking. Click here for parking information

  • Do I need a visa to visit Australia?

    Most international visitors to Australia will require a visa to enter the country. For government details on visas visit Australian Government Immigration site at Remember if you need to make a visa Application make sure you do so well in advance as there is usually a processing period involved.

  • I am interested in exhibiting, who do I contact?

    Please contact a member of the sales team. Chris, Alice or Katrina will be able to assist.

  • Who organises this show?

    Informa Australia

    Level 4, 24 York St, Sydney NSW 2000
    Tel: +61 2 9080 4030

    For all registration enquiries please telephone 02 9212 4108 (within Australia) or + 61 2 9212 4108 (outside Australia)

  • Can I remove purchased items during the show?

    Orders can be placed but items cannot be removed from the show floor. If you do purchase items from the show floor from an exhibitor, you will ONLY be able to remove these items from the Trade Show between 1pm – 3pm Sunday 21st July 2019. If you are not able to remove your purchased items during this time, then please arrange an alternative with the exhibitor. The MCEC will not allow any trollies on the concourse, you will only be able to carry items.

  • Can I bring children?

    As this is a Trade Show we advise you not to bring children. If this is not feasible then yes you can bring children into the Trade Show, however a waiver on entry will need to be signed. Any children entering the exhibition under the age of 12 years old, a guardian will need to sign a waiver form (at show entrance). This waiver states that the Guardian takes full responsibility for any damages/breakages that may be caused by their pram or child/children entering the exhibition. On exit of the exhibition, all prams will be searched by security.

  • Photography Policy

    Informa request that attendees and exhibitors seek permission from stand holders prior to taking photographs of other exhibition stands or display products during this conference.

    We ask that all attendees uphold a professional and respectful environment when taking photographs during the conference and exhibition.